FAQ's

Catnip is a member of the mint family. Catnip is non-addictive and completely harmless to cats.
Cats of all sizes are susceptible to the volatile oils found in the stems and leaves of catnip. Response to catnip is genetic, around 70-80% of cats carry the catnip gene. Young kittens and older cats may not have any reaction.
When cats smell catnip their internal ‘crazy switch’ is turned on, causing them to react. This reaction will last between 5 and 15 minutes, after which time they become immune to the smell for around an hour or two.

If you are interested in stocking any of our catnip toys please get in touch and we will send you details.
 
Please contact us within 14 days of receipt of your order to arrange a return. Please note items must be returned at your own cost, unused, in a saleable condition and in original packaging.
Personalised items are exempt from this returns policy.
 
Valerian root is the purrfect alternative to catnip if your cat is lacking the catnip gene. Having the same initial reaction as catnip, 
it is known for its calming properties. So if your cat is experiencing a stressful time (moving house, new housemate, vet visits etc.) it is certainly worth trying. 
WARNING: Valerian Root has quite an unpleasant smell (think Glastonbury Wellies!)
  
We aim to dispatch your order as quickly as possible (usually within 24 hours of order being placed Monday-Friday). We cannot be responsible for any delays once your order is in the postal system as this is out of our control. We use Royal Mail tracked 24 service.
​Please check with your local post office depot if your order has not arrived, as postmen don't always leave a note especially during busy periods. If there is still no sign of your delivery please get in touch.

If you have any other questions not covered here please get in touch. We will get back to you as soon as possible.